"Coziest Company" Lanyard

ORDERS AND SHIPMENTS:
- For all nationwide orders, we’re pleased to partner with GOGO Express to ensure fast and reliable delivery. You’ll receive tracking information once your shipment is on its way.

· DELIVERY LEAD TIMES:
- 2-3 days within Metro Manila and GMA
- 3-5 days for Luzon
- 7-9 days for Visayas and Mindanao

· TRACK YOUR ORDER:
- You may track your orders through the email confirmation that will be sent to you.

To approve your return, please ensure the following conditions are met:

- The item(s) must be returned within 7 days of receiving your order.

- The item(s) must be undamaged; washing or altering the item(s) will be considered damage.

- The item(s) must be returned in their original condition, including tags, stickers, and packaging.

· We do not issue refunds.

· Exchanges are permitted within 7 days, with the customer covering all shipping expenses. 

· If our staff sent you a wrong item, we will cover the shipping fee if your return/exchange is approved.

· To arrange your exchange, please view our Return Policy and Exchange.